Warranty

Warranty and Obligation

Kuzco warrants to the first non-dealer purchaser of any of its products that they are to be free from defects in material and workmanship for a period of five years from the date of purchase for all indoor products. For Kuzco’s outdoor products: electrical components are warranted for five years; outdoor painted finishes are warranted for two (2) years. Stainless steel finishes are warranted for lifetime, under normal use to the first non-dealer purchaser. Marine Grade finishes are warranted for a period of five years, under normal use to the first non-dealer purchaser.

For our non-Stainless Steel exterior fixtures, although Kuzco uses appropriate grades of Aluminum Alloy selected and engineered for exterior endurance, some fading or chalking is considered normal. In coastal locations, some corrosion and/or deterioration is considered “normal wear” for that environment, therefore, any finish claim due to coastal environment conditions is not applicable to Kuzco’s warranty. Indoor and outdoor fixtures utilizing LED arrays (multiple discrete LEDs mounted upon a single LED circuit board) are not considered to be defective until more than one in ten of the total quantity of LEDs fails to make light). If a product is defective all efforts will be made to correct the problem at the first non-dealer purchaser’s location. If the problem cannot be resolved on-site an RMA number will be issued.

Kuzco’s obligation is expressly limited to repair or replacement, without charge, at Kuzco’s chosen location after prior written return authorization has been granted. Kuzco’s obligation under this warranty shall not extend beyond the distributor’s initial purchase price of the product and accordingly any consequential damages or labor costs arising out of a defect are expressly excluded.

This warranty shall not apply to products that have been altered, improperly installed, mishandled or misused. Notice of a defect in writing must be received by Kuzco within five years from the date of purchase (or period of time outlined by sales material).

Excluded from warranty are all Halogen, Xenon, fluorescent and incandescent bulbs and any 3rd party component that carries its own manufacturer’s warranty. Note: Kuzco’s product warranty applies only to purchases from Kuzco’s authorized distributors. All warranty claims must be filed through the distributor from which the item or items were originally purchased.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE.

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